At OwnFit, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.
Returns
Returns are accepted within 7 days of receiving your order.
Items must be unused, unwashed, and in their original condition with all tags and original packaging intact.
Products that are damaged due to misuse or normal wear are not eligible for return.
Non-Returnable Items
The following items cannot be returned or refunded:
Gift Cards
Customized or Personalized Products
Items purchased during Final Sale or Clearance (unless damaged or defective)
Refund Process
Once we receive and inspect your returned item, we'll notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 5–7 business days.
Shipping charges are non-refundable, unless the return is due to our mistake.
Exchange
We only replace items if they are defective, damaged, or if you received the wrong product. Please contact us within 48 hours of delivery.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect:
Contact us within 48 hours of delivery.
Share your order number along with clear photos or an unboxing video.
Cancellation
Orders can be cancelled only before they are shipped. Once shipped, cancellations are not possible.
Contact Us
For any return or refund requests, contact us at:
Email :- ownfit1support@gmail.com
Website: https://ownfit.store�