Last Updated: July 2026
At OwnFit, we are committed to delivering premium-quality products. If you receive a damaged, defective, or incorrect item, we're here to help.
Return Eligibility
Returns are accepted within 7 days of delivery.
Products must be unused, unwashed, unworn, and returned with original tags and packaging.
Items showing signs of use, washing, or damage caused by the customer are not eligible.
Replacement Policy
We offer a replacement if:
You receive the wrong product.
The product is damaged during shipping.
The product has a manufacturing defect.
Please contact us within 48 hours of delivery with:
Your order number
Clear photos of the product
An unboxing video (recommended for faster verification)
Non-Returnable Items
The following items cannot be returned or replaced:
Gift Cards
Customized or Personalized Products
Clearance or Final Sale items (unless damaged or defective)
Return Process
Contact our support team.
Once your request is approved, we'll provide return instructions.
After receiving and inspecting the item, we'll process your replacement or refund.
Shipping Charges
If the return is due to our mistake (wrong, damaged, or defective item), we will cover the return shipping cost.
For other approved returns, return shipping charges may be the customer's responsibility.
Contact Us
Email :- ownfit1support@gmail.com
Website: https://ownfit.store